What to Measure from Call Center Data

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Determining if your call center is functioning at optimum efficiency can be tricky. With any given call, there are a number of variables at play, and the aggregated data from all those customer interactions can be difficult to interpret. Still, you can’t just assume your customers are getting the service they deserve — you have… Read more »

Interview Questions for a Forklift Operator

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People often make the mistake of assuming that interviewing is only stressful for the job candidate. However, the truth is that the process is often no picnic for the interviewer either! Not only does an employer need to find the right person for the job in question, but they must also consider the safety of… Read more »

Zycron Promotes Taylor to VP of Operations

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Zycron today announced that it promoted Rochelle Taylor to vice president of operations. Her advancement places her on the company’s executive team.

Be Prepared for an Admin Interview

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Being an administrative assistant is no easy feat. After all, you have to anticipate the needs of your employer while dealing with other workers and customers and keeping the office running. As difficult as it is to succeed as an admin, acing that administrative assistant interview can be even more challenging. Here are some of… Read more »

Are Your Job Postings Too Descriptive?

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Are your job postings a little on the long-winded side? In the long run, poorly written or overly descriptive job postings can have a negative effect on your hiring rates. If your dull job listings are failing to attract the best of the best, it may be a time to turn your hiring over to… Read more »

Do Happy Employees Equal Happy Customers?

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It’s no secret that employees act as the public face of your company. Not only do they ensure that work gets completed in a timely and efficient fashion, but they are also the ones to interact with customers and clients. As a result, the happiness of your customer base may well depend on the happiness… Read more »

Make Summer Internships Worthwhile for Both Sides

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Interns offer a number of advantages for businesses, including access to free or discounted labor. However, if you want the experience to be a positive one for both interns and staff, there are a few steps you need to take. Here are some of InStaff’s suggestions for making summer internships worthwhile for both sides: Assign… Read more »

Zycron Releases 2014 Annual Report

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Zycron released its 2014 Annual report. Find highlights from Zycron’s fiscal year including new clients, awards, employee spotlights, community activities and more.

What to Look for in a Staffing Firm

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Tired of moving from one job to the next? Feel like you’re always a rung below where you should be on the corporate ladder? A good staffing agency doesn’t just connect you with your next position, but works tirelessly to help you build a meaningful and lasting career. Just as all job candidates aren’t created… Read more »

Don’t Rely on Perks to Help Culture

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Looking to build a robust company culture? Contrary to popular belief, a great culture is about a lot more than free snacks and video games in the breakroom. If you want to hire excellent people and retain them for the long haul, you need to look beyond the superficial perks. A leader in local staffing… Read more »