Zycron, Inc., today announced it has been awarded a five-year, $42.5 million outsourcing contract at Nashville Electric Service for on-site information technology services. The multiyear agreement, which begins October 16, 2015, includes both IT applications and infrastructure support.
Since 2004, Zycron has provided IT services to NES, one of the 12 largest public electric utilities in the nation, distributing energy to more than 370,000 customers in Middle Tennessee. And in 2011, Zycron became NES’ prime IT services vendor.
As part of the new contract, Zycron will manage all of NES’ on-site IT services, including applications development and maintenance, database administration, security administration, PC support, network support, and help desk services.
“Zycron’s commitment to customer service has made it an integral part of the information technology team at NES,” said Decosta Jenkins, the president and CEO of NES. “We are very pleased with the performance of Zycron’s on-site team as well as the support we receive from its executive leadership, and we are confident it will continue to deliver exemplary results as our IT outsourcing partner.”
“We are honored to have been a trusted IT services partner with Nashville Electric Service for the last 11 years, and we embrace this opportunity to provide critical services that benefit the residents of Middle Tennessee,” Zycron Founder and Executive Chairman Darrell S. Freeman said. “We look forward to the next phase of our long-standing relationship with NES which is a cornerstone in Zycron’s profile in the public utilities space.”
Zycron’s client footprint in the energy and utilities industry spans Tennessee, including Tennessee Valley Authority, the nation’s largest public power company, and two more of the nation’s largest public utilities.
With five offices across the U.S. and three international locations, Zycron serves a broad client base and is the primary provider for numerous Fortune 500 companies. Founded in 1991, Zycron has been headquartered in Nashville, Tenn., for 24 years.